Accessibility Statement

1. Our Commitment

ShortURL.bot is committed to making our marketing website, authenticated dashboard, hosted pages, forms, and documentation usable by people with a wide range of abilities. We work to meet widely recognized accessibility standards and to improve the experience over time.

2. Conformance Target

We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as the current EN 301 549 baseline referenced by the European Accessibility Act, and we are progressively conforming to WCAG 2.2, Level AA, as new features ship and legacy screens are refreshed. This target applies to the primary marketing site and the core dashboard flows that customers use most often, including sign-up, link creation, QR code creation, forms, hosted pages, analytics views, and billing. Legacy screens that have not yet been updated may conform only to WCAG 2.1 Level AA until they are refreshed.

3. What We Do

• Use semantic HTML and accessible component patterns across new pages and features.
• Provide keyboard-reachable navigation, focus states, and visible-focus indicators for interactive controls.
• Maintain sufficient color contrast for body text, headings, form fields, buttons, and error messages in both light and dark themes.
• Label form fields, buttons, icons, and ARIA controls so that assistive technologies can announce them.
• Design interactions to work without a mouse, with reasonable hit targets on touch devices, and with browser zoom up to at least 200%.
• Test new UI work against accessibility checks, and address issues found in customer reports, internal audits, and automated tooling.

4. Known Limitations

Accessibility is an ongoing effort and not every page or feature meets the target at every point in time. Areas where we may fall short include:

• Beta, preview, and early-access features that have not yet completed accessibility review.
• Third-party components embedded in the Service, such as payment, authentication, and domain-provider flows, whose accessibility depends on the provider.
• Complex data visualizations, charts, and maps in analytics where equivalent text or tabular summaries may not yet be available for every view.
• Customer-authored content, including URLs, images, form questions, page text, and QR designs, whose accessibility depends on choices made by the customer.

We do not currently publish a formal VPAT or ACR. If you need a conformance report for a procurement process, contact us through the Help Center and we will respond based on the state of the Service and the features that matter to your use case.

5. Customer Content and Customer Responsibilities

Customers who publish hosted pages, forms, links, QR codes, and other content through the Service are responsible for the accessibility of the content they create, including alt text for images, readable copy, sufficient contrast, and plain-language instructions to respondents. We provide platform-level features that support accessible customer content, but we do not review or certify customer content for accessibility conformance.

6. Feedback and Assistance

If you encounter an accessibility barrier, need information in an alternative format, or want to request a specific accommodation, please tell us. Feedback helps us prioritize fixes and improvements.

• Preferred channel: the Help Center.
• Email: admin@shorturl.bot with the subject line "Accessibility".

Please include the page URL or feature, a description of the barrier, the assistive technology or browser you were using, and the outcome you were trying to achieve. We aim to acknowledge feedback promptly and to follow up with next steps or a workaround.

7. Applicable Law

This statement supports our efforts toward compliance with accessibility laws and standards that apply to the Service, including the European Accessibility Act (Directive (EU) 2019/882), the Web and Mobile Accessibility Directive (Directive (EU) 2016/2102) where applicable, the Accessible Canada Act, Section 508 of the U.S. Rehabilitation Act, and Title III of the Americans with Disabilities Act, without guaranteeing any specific level of conformance in every feature at every time. Where applicable law provides stronger rights, those rights apply to the extent required by that law.

8. Changes

We may update this Accessibility Statement as the Service, our practices, and applicable standards change. The updated version is effective when posted unless a later date is stated.